Privacy Policy
Last updated: August 29, 2026
Tai’an Tiecheng Metal Materials Co., Ltd. (“Tiecheng Steel”, “we”, “us” or “our”) respects your privacy. This policy explains how we handle information submitted through tiechengsteel.com.
Information we collect
When you request a quotation or contact us, we may collect your name, company name, business email, telephone or WhatsApp number, country or region, requested product, estimated quantity, destination, specifications and any other information you include in your message.
Our website and hosting providers may also process basic technical information needed to operate and protect the website, such as IP address, browser type, device information and server logs.
How we use information
- To review and respond to quotation requests and business inquiries.
- To communicate about specifications, pricing, orders, documentation and shipment arrangements.
- To operate, maintain and protect our website and email systems.
- To meet applicable legal, accounting or compliance requirements.
Sharing and international processing
We do not sell your personal information. We may share information with hosting, email, technical, logistics or other service providers only when reasonably necessary to respond to your inquiry, support a potential order, operate the website or comply with law. Because we are based in China and serve international customers, information may be processed in countries other than your own.
Retention and security
We retain inquiry information only for as long as reasonably necessary for the purposes described above and applicable business or legal requirements. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask us to access, correct or delete information you have submitted, subject to applicable legal and business-record requirements. You may also ask us to stop non-essential communications.
Contact us
For privacy questions or requests, email info@tiechengsteel.com.
Tai’an Tiecheng Metal Materials Co., Ltd. · info@tiechengsteel.com · +86 156 8973 2818